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At times, there may be delays in processing payments through the gateway. Here are key points to remember:

  • We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
  • If you've successfully made a payment but don't see the corresponding plan in your account right away, wait for about 5 minutes, then log out and log back in.
  • If the issue persists after trying these steps, take a screenshot of your payment confirmation and contact us for further assistance.